System Reflect

There’s a lot of talk within the sector around strength based practice and asset based work, but what does it mean to really work in a genuinely person-led way?

Based on years of experience developing a whole systems approach to strength based work, we are delighted to present System Reflect, a one day session that shares the learning (and sometimes the pain) of developing and delivering the Personal Transitions Service, a highly personalised, grassroots approach that places power and control in the hands of the people, not the system.

This session is experiential and allows for reflection on the current deficit based system, debunks some of the myths around people going through tough times. It aims to challenge mind-sets and behaviours around ‘fixing’ and power dynamics, explores how strength based approaches work in practice and how internal culture and external systems need to change to create the environment for people to genuinely take the lead.

Course Content

  • Reflection on the current deficit/ needs based system
  • Overview, background and development of the Personal Transitions Service
  • Reflection on the effects of the current system for the people we work with
  • Fixing and segregation
  • Strength based, person-led approach in practice
  • Internal culture
  • Contributing to wider systemic change

Session Outcomes

  • Gain an improved understanding of the current deficit system
  • Reflection on the impact of traditional services on people going through tough times, such as homelessness
  • Gain greater insight of how the current system feels for those going through it
  • Gain knowledge of how PTS was developed and the benefits for people going through tough times
  • Learn the basics of the PTS and practice how to apply them when working with people going through tough times

Who’s it for?

  • Individuals working with people going through tough life transitions
  • Volunteers
  • Managers
  • Senior Managers
  • Marketing and Fundraising Teams
  • Housing Teams
  • Anyone who has a passion for systems change!
Want to know more or book you place in the next course? Get in touch

Inequality – what next?

May Read, Chief Operating Officer at Mayday Trust looks at an alternative approach to looking at equality and inequality. As a sector have we lost that human connection?

It has occurred to me since working for Mayday that we don’t talk about equality or inequality. Or do I have old school expectations of how to talk about inequality?

As a professional working in housing there was a time when monitoring equalities was a large part of our work; there were expectations to monitor and report on who accessed services and outcomes, whether access was fair and equal. There will be many who can correct me on specifics, but the prevalence of this work has reduced, perhaps for the better.

Monitoring access and proving that access to services is equal based upon the local population was what it seemed to boil down to wherever I have worked. But did it make any difference? Apart from a pile of dusty unread leaflets? We lost the human connection – how to talk to someone as a person, not a label. Spotting unequal access to services is one thing, how about making a change?

This is not say that gathering data and intelligence does not have value, it has huge value if we use it to challenge and change how we work with people. Our world is full of examples of how unequal things are and more equal societies work better for everyone. Organisations like the Equality Trust campaign to influence change and social action.

At Mayday the unequal world is the real one we work in with people – individually and collectively. Social action and influence is what we do. PTS Asset Coaches and housing teams work with people to overcome barriers they come across when approaching the system for help. Our approach to power dynamics recognises the power we have as a landlord, and seeks to share power. We strive to influence the system and how it treats people going through tough times, and the way services are commissioned and measured.